Requirements
To participate effectively in a VCE™ session, you'll need the following:
An ‘attendee’ account on the VCE™ platform
A laptop/desktop computer with camera, and internet connection
Ensure you meet all the mandatory requirements listed below.
A professional behaviour
Verified by completing the “Professionalism Course.”
Completion of any requested preparation for the session
Account registration
Before joining a VCE session, make sure you have registered a VCE account. See our 'User registration' guide.
Professionalism Course
Maintaining high standards of professionalism during VCE sessions is crucial for effective learning and patient care. Our Professionalism Course should be completed prior to joining your first session and covers key elements such as:
Quiet, private space
Ensure you are in a distraction-free environment during the session.
Use of a camera
Keep your camera on throughout the session to maintain engagement and professionalism.
Appropriate attire
Dress as you would for an in-person clinical setting.
Maintaining boundaries
Respect the virtual space and interaction limits.
Communication
Engage in clear, respectful, and professional communication.
Background
Ensure your background is plain and free of distractions.
Session privacy
Make sure no unauthorised persons can see or hear your session.
These guidelines will help you navigate the virtual environment with the same professionalism expected in a physical clinical setting.
To do the Professionalism course
Log in to your VCE web app at VirtualCE.
Click 'Professionalism course' at the top of the VCE web app's screen.
Do the course. It takes about 20 to 30 minutes to complete the course, but you can pause it at any time and your progress will be saved.
Essential hardware and connection requirements
To ensure a smooth experience during VCE sessions, it's important to have the right hardware and internet connection. Below are the ideal requirements:
A Laptop/ Desktop computer with:
Internal or external webcam
Operating system: An up-to-date version of Windows or macOS.
Browser: Google Chrome is the recommended browser (version 49 or above).
Note:the VCE web app is not compatible with these browsers:Safariand Microsoft Explorer.
Headset with microphone
Modern CPU: Quad-core processor (e.g., Intel i5 or equivalent) to handle multiple high-resolution video streams.
RAM: 16 GB or more to support video conferencing and multiple incoming streams.
An internet connection with:
At least 20 Mbps download and 5 Mbps upload to accommodate one outgoing and multiple incoming video streams.
To test your internet connection's bandwidth at visit fast.com. Wait for the test to run, and click on "More Info", and take note of the results.
Note: The above configuration will help you participate smoothly in sessions with up to 20 participants. If your system does not meet these requirements, you might still be able to join sessions with fewer participants, but we cannot guarantee a smooth experience.
If you need further assistance, you can:
Use the support tool (bottom right) in the VCE™ web app to ask a specific question. It has many more solutions for you.
If you don’t find what you need, send us a message through the same tool.